Our OSTA Helpline provides counseling and information regarding tenants’ rights. OSTA is a small, all-volunteer organization with limited capacity. Before placing a call to our hotline, please search our site for answers to your issue (a site-wide Search option is available on the menu at the top of each page).
If our website’s resources don’t offer you the information you need, reach out to our OSTA Helpline. It is staffed 24/7 by an answering service who will route your call to the appropriate District Director volunteer and we will return your call within 1-3 business days. Our OSTA District Directors are also park or marina residents and offer years of experience helping people who live in parks or marinas.
We are not attorneys and DO NOT give legal advice. We cannot provide assistance in paying your rent. However, we can answer your questions, help you to understand the laws, point you in the right direction, and provide support to you. We may refer you to another group that can serve you.
To ensure that we can meet the demands placed on our Helpline, we give first priority call-backs to OSTA members. If you would like to explore the full array of benefits to becoming an OSTA member or would like to join now, you can join us before calling.